Shipping & Payment Info

Shipping Locations

We ship worldwide!

• For international orders, please note that additional customs or import duties may apply.

Shipping Methods & Delivery Times

Shipping Destination	Estimated Delivery Time	Cost
Inside Kuwait	Next Day Delivery for all orders placed before 9:00 PM	Fixed rate 2 KWD
Arabian Gulf	2-3 business days	Calculated at checkout
Other Countries	4-7 business days	Calculated at checkout

Delivery times are estimated and may vary due to order volume, weather, or location.

Order Processing

• Orders are processed within [1–2] business days.
• Orders placed on weekends or holidays will be processed the next business day.
• You will receive a confirmation email with tracking information once your order is shipped.

Payment Information

We accept the following secure payment methods:

• Credit/Debit Cards: Knet, Visa, MasterCard, American Express, Discover
• Digital Wallets: Apple Pay, Google Pay

All payments are processed securely using encrypted technology. We do not store your credit card information on our servers.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your shipment via:

• Your account order history
• The link provided in your email

Delays & Issues

We do our best to meet the stated delivery times, but delays may occasionally occur due to high order volumes, courier issues, or unforeseen circumstances.

If your order is delayed or if you experience any issues, please contact our support team at info@ottobre-kwt.com or by Whatsapp +96590062271.

Questions?

We’re here to help! If you have any questions about shipping, payment, or your order status, please reach out to us:

Email: info@ottobre-kwt.com

Phone: 0096590062271